Bill entry screen - user error - there are a couple of problems here (m)

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Subject: Bill entry screen - user error - there are a couple of problems here (m)
Posted by HMG in Mass on January 11, 2003 at 8:23 PM:

In Reply to: Maybe a message should be added... posted by Wisecrac99 on January 11, 2003 at 9:31 AM:

: After completing this process, you must re-submit the bill's information.(Include a link to the home page) :)

The link does exist, if the user chooses the correct option on the Four Choice Error Correction System (4CECS).

I think when Hank makes time to re-write the code, he may change the 2 step process into a 1 step process.

My personal opinion is:
1) most errors seem to come from unregistered one-time users
2) the user does not take the time to initially enter the bill in correctly (changing a valid bill's denomination/series)
3) the user does take the time to select the correct option on the Four Choice Error Correction System (4CECS) (should be option # 2
4) the user does not complete the second step of a two step entry process

I don't know what's better or worse: having a bill with two incorrect entries or having a bill with one incorrect initial entry and no second entry? However, with the new bill change notification, if notified, we can adjust the incorrect changes. *smile* Allowing users to correctly change bills outweighs the fewer times a user incorrectly changes bills. Sorry for the inconvenience.

Thanks,
Hans,

: After completing this process, you must re-submit the bill's information.(Include a link to the home page) :)

: -Terry

For a detailed explanation, here is the Four Choice Error Correction System (4CECS) page link:

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Comments:
: : After completing this process, you must re-submit the bill's information.(Include a link to the home page) :) : The link does exist, if the user chooses the correct option on the Four Choice Error Correction System (4CECS). : I think when Hank makes time to re-write the code, he may change the 2 step process into a 1 step process. : My personal opinion is: : 1) most errors seem to come from unregistered one-time users : 2) the user does not take the time to initially enter the bill in correctly (changing a valid bill's denomination/series) : 3) the user does take the time to select the correct option on the Four Choice Error Correction System (4CECS) (should be option # 2 : 4) the user does not complete the second step of a two step entry process : I don't know what's better or worse: having a bill with two incorrect entries or having a bill with one incorrect initial entry and no second entry? However, with the new bill change notification, if notified, we can adjust the incorrect changes. *smile* Allowing users to correctly change bills outweighs the fewer times a user incorrectly changes bills. Sorry for the inconvenience. : Thanks, : Hans, : : : After completing this process, you must re-submit the bill's information.(Include a link to the home page) :) : : -Terry

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